Privacy Policy
Effective Date: July 2, 2026
Welcome to Syntrix Studio ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect user information when visiting or using our website, syntrixstudio.in.
Information We Collect
We may collect the following information when users contact or work with us:
- Name
- Email address
- Phone number
- Project details
- Uploaded files, media, or business assets
- Payment-related details shared during communication
Currently, payments are handled manually through WhatsApp, QR codes, or bank transfer.
How We Use Information
Collected information may be used to:
- Provide digital services
- Communicate with clients
- Manage projects and support
- Improve our services
- Maintain business records
We do not sell personal information to third parties.
Data Protection
We take reasonable steps to protect client information and project files. However, no online platform or communication method can guarantee complete security.
Cookies & Analytics
Currently, Syntrix Studio does not actively use cookies or analytics tools. In the future, services such as analytics or tracking tools may be added to improve website performance and user experience.
Third-Party Services
We may use third-party platforms such as WhatsApp, payment providers, hosting services, or communication tools during project handling. Their own privacy policies may also apply.
Refund Policy
Refunds are discussed individually with clients before project confirmation. Once a project is completed and delivered, refunds will not be provided.
Minors
Users under the age of 18 may use our services at their own responsibility and with appropriate supervision.
Content & Portfolio Rights
Clients retain ownership of their original content. However, Syntrix Studio reserves the right to showcase completed work, designs, or project previews in its portfolio, social media, or promotional materials unless otherwise agreed in writing.
Changes to This Policy
We may update this Privacy Policy at any time without prior notice. Continued use of the website means acceptance of the updated policy.
Contact Us
For questions regarding this Privacy Policy, contact:
Syntrix Studio
Email: syntriixstudio@gmail.com
Location: Delhi, India